Advertising

Your Castle Rock Property Management services include a comprehensive digital advertising package. Integrity will push your listings in front of the right consumers online, posting them to 20+ rental websites. You’ll get maximum exposure to potential renters in the Castle Rock area, while not having to waste countless hours researching and posting on your own. Best of all, you won’t be required to pay anything until your property rents out. We carry the advertising costs because we are confident to get you the best, most qualified prospects.

Showings

As a full service property manager, that means we also handle the client-facing side of things. When prospective tenants are ready to see your property, we will take care of the showing. One of our knowledgeable associates is available to show the property or answer any pre-showing questions prospective renters may have. We also cooperate with licensed real estate agents in the area who want to show rental properties to their clients.

Even when our office is closed, they can book an appointment through our website 24 hours a day. We make the entire process as efficient as possible.

Tenant Screening

Landlords have a right to be selective. After all, this is your long-term investment and it needs to be protected. Picking the wrong tenants can lead to excessive costs on repairs or delinquent payments, which pales in comparison to the mental and emotional strain on you.

At Integrity, we have extensive experience in this industry and we know what to look for in a tenant. Our comprehensive Tenant Screening process includes the following:

Lease Preparation

Let’s make sure that your lease is ironclad before your tenant signs it. The lease write-up process is so key to ensuring the safety of your property and the savings on your wallet. A good lease protects you from serious legal problems that can lead some landlords down a road to bankruptcy.

Integrity’s professional team of leasing experts will compile a detailed, attorney approved, lease agreement that takes care of all the possible issues a landlord might face.

Rent Collection

Anyone who has worked in the rental space knows that rent collection isn’t always the easiest thing. At Integrity, we try to make the process as simple as possible by allowing tenants the ability to pay each rental payment online with ePayments. This is available to them at no extra cost, and will ensure an on-time payment. They can access this through their web browser or mobile device and it’s available 24/7. Best of all, they will receive notifications and automated email alerts when it’s time to pay or when payment is overdue.

Delinquency Processing

It happens to everyone in this business at some point. Tenants fail to pay rent, late fees, repair fees, or any other fees. When that happens, landlords lose out. Many decide to chalk it up as a “that’s just what happens” expense, but at Integrity, we don’t believe in throwing in the towel.

Our delinquency process goes in full accordance with Colorado law to ensure compliance, as we aim to penalize tenants for late payments and serve them legal notices when necessary. We are experienced at collecting rent even in tricky circumstances. Our process goes as follows:

If your mortgage company expects you to pay your mortgage payment on-time, why should you expect anything less from your tenants?

Evictions

It’s never a happy time for a landlord when they have to evict a tenant. Although we work hard to make sure you get the most qualified tenants on your property, there are times when evictions become necessary.

Instead of letting the stress from this situation weigh on your shoulders, Integrity Realty & Management will take care of the sticky matter for you.

If an eviction becomes necessary, our team of professionals will serve your tenant with an official demand to pay notice. If they still refuse to comply, we will then coordinate with a professional landlord/tenant attorney to initiate the eviction process. You will be absolved of any court costs, as these get deducted from the tenant’s security deposit. In most cases, you shouldn’t have to spend a dime out of pocket!

Accounting

Maintaining your books can be tricky, especially if you own multiple investment properties. Integrity will make this process easier by generating complete records of your Castle Rock property.

We will prepare monthly cash flow reports that contain monthly rental income, service fees, maintenance costs, and any other expenses for your property. You will also receive a year end statement and an annual Form 1099-MISC to assist you and your accountant when it comes time to prepare your annual tax return.

Maintenance

Tenants can either call our maintenance department which is available to answer calls 24-hours a day, or use our online portal. The Tenant Portal makes it extremely easy for your tenants to submit maintenance requests with a click of the mouse. Our team will then notify you and obtain authorization for any repair exceeding a pre-authorized spending cap. If an emergency arises, we will send over a licensed professional immediately to mitigate the damage.

For most situations, the next month’s rent will cover any repair costs and you won’t be need to send any funds of your own.

Inspections

Integrity makes sure that your property stays in good condition via our inspection processes. We conduct multiple inspections over the course of the year, monitoring interiors, exteriors, and overall condition of your investment property.

Submit Tenant Balance to Collections

If our Move-Out Inspection goes well (and it usually does) then your tenant won’t owe a dime in fees and everyone’s happy. Unfortunately, this isn’t always the case. There are times when the tenant moves away still owing fees, rent payments, and more. Many landlords just get angry and give up on pursuing compensation, chalking it up to “experience.”

When your home is managed by Integrity you won’t have to throw in the towel. Our professional team will ensure that you receive your payments in full, by submitting outstanding tenant balances to a collections agency. This step means that the tenant’s debt will follow them, and will be difficult for them to make large purchases on credit until they pay their balance. No tenant should get out free and clear when they owe you money, period.

Owner Portal

Integrity’s Owner Portal gives you full account access 24 hours a day, allowing you to view your monthly and yearly statements. Landlords can also view lease documentation including lease agreements and their management agreement, plus any maintenance or inspection reports.